Terms and Conditions

After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.
During this period, Vatask will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier. Vatask will refer the request to the product or service provider before determining whether or not a refund should be granted.

A product or service provider may decide to give a refund during this period.
Vatask may still consider the validity of refund claims up to a period of 60 days from the date of purchase and may issue a refund at its absolute discretion.

After a period of more than 60 days since the date of purchase, the transaction will be regarded as final. Vatask will normally decline to grant a refund, except in special circumstances. It will however pass any dispute or request information on to the relevant product or service provider who may still decide to grant a refund or partial refund.

Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings.

The above time periods relating to refunds will also apply in respect to each subscription or recurring charge payment.

For products and services sold through Vatask, this refund policy will normally override any statements to the contrary contained on a product or service provider’s web site or terms and conditions of sale.

A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted.
Vatask may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through Vatask.

The Vatask dispute system is designed to help both vendors and customers resolve disputes in a polite and amicable manner. Failure or delay in dealing with dispute processes may result in the matter being decided by Vatask.

Vatask reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies.

Refunds may also take place as a result of a processing error, technical problem, chargeback, threat of chargeback or any fraudulent transaction or situation which Vatask reasonably considers to be potentially fraudulent, unlawful, or in breach of Vatask’s prohibited items & DMCA policy or privacy policy.

Use of the Vatask platform to purchase or sell items requires your agreement to our Refund Policy. This policy may be updated from time to time, so you should check back regularly.